Full calendar management, patient follow-ups, recurring scheduling, and no-show outreach across all care settings.
Real-time charting, audit-ready records, and EHR updates across Athenahealth, eClinicalWorks, Kareo, Epic, and all major platforms.
Paperwork submission, payer follow-up, and coordination with referral teams so nothing stalls patient care.
Refill requests, pharmacy liaison, and medication communication tracked accurately in your patient records.
Outbound referral tracking, specialist communication, and follow-up documentation to keep care continuity intact.
Patient eligibility verification before visits, insurance claims support, and billing software management to reduce denials.
Clinical encounter documentation transcribed accurately so physician notes are complete before the day ends.
Timely handling of provider and patient email, reducing communication backlogs that clog the end of the clinical day.
Stays attentive to patients navigating health concerns that affect how patients feel about your practice.
Catches the small errors in patient records and coding that lead to denied claims or compliance issues.
Trained in triage protocols to prioritize urgent calls and escalate to the physician when needed.
Keeps referrals, prior authorizations, and EHR updates moving without anything slipping through.
Understands clinical language well enough to document accurately and communicate clearly with in-house staff.
Adapts to your EHR, scheduling software, and communication tools; no learning curve, no disruption.
Matched to your specialty, from primary care to surgical subspecialties.
One point of contact for onboarding, performance, and ongoing support.
Secure systems, trained staff, and full compliance with patient data protection.
Add or reduce support as your practice grows, no traditional hiring required.
A virtual medical assistant (VMA) is a trained remote professional who handles the administrative and clinical-support workload of a healthcare practice. This includes;
They are real, credentialed healthcare support staff working full-time for your practice.
You can find a thoroughly vetted, trained virtual medical assistant through Remote Scouts within 5 business days, unlike other staffing agencies. We find experts who are trained in medical services and tailored to meet your specific needs.
Yes, we cover major healthcare specialties, including:
For specialties not listed, contact us, and we will tell you directly whether we have the right match in our network.
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